What our Customers say...

Testimonials

New facility is top of the line which will only make our customers experience in the event of a loss a little easier to deal with.

Everyone was nice and professional.

Ms. Tammy was a real treat. She fixed my daughter's room extra special each day. My daughter thought they were there just to fix her room. 

I would highly recommend. Very pleasant to have in my home. Work was up high standards, pleasant to know!

What wonderful job Jodi is doing! My job just took off when Jodi took charge. Jodi's outstanding personality makes her so nice to work with, I appreciate her.

Jeff Rice was very helpful!

They each were courteous and prompt with checking in during the whole process. Robert came by after 9pm to make sure I was taken care of. 

I enjoyed working with you over the last few weeks. You and your team are top notch! You made the cleanup process look effortless. The overall finished product is quite impressive. As weird as it sounds, I hope we get to work together in the future. Thanks for everything!

Great job. We have been very impressed with your professionalism, courtesy and fast response.

Great!!! I will be glad to recommend if ever needed!

They were very professional and focused in their approach. Thank you for your prompt attention to our issue.

I feel like we had VIP service throughout the process. The level of communication and personal attention we received is virtually unheard of with today's customer service standards. Could not be happier.

Very courteous and knowledgeable. 

Phillip and Tim were graciously complementary of our team and the quality of work we produce for them. They specifically mentioned the high level of communication, expertise and professionalism that David Hyde has shown them this year. They were very complementary of all the production crews that have worked on site for them as well. The bottom line is they use us because they trust us. -Huck

Had it not been for Rob, a whole string of things would not have happened. Mr. Logan stated that he will be sending business to SERVPRO because Rob went that extra mile and helped him when he needed it most. He was able to close on the house in the time he wanted and is very grateful for the assistance.

Professional and courteous!

Great Company. One of the most hardest working teams I ever seen. Owners are very trustworthy!!

The carpet crew made a huge impact on me with their professionalism and quality of work.

The staff was very knowledgeable and kept me informed throughout the process. Bill, Chris and Ron were very helpful and accessible.

Professional and very thorough.

Jeff was super friendly and made this experience with SERVPRO awesome!

 

Mark and Chris were very kind and professional. They were always willing to explain the process and provided updates throughout the process. They were very understanding of my work schedule.

 

Awesome staff and awesome service always provided to our insureds. SERVPRO of Birmingham takes care of our customers in the manner I would want to be treated and taken care of!

 

Had some water damage to my basement/den area from my washing machine. SERVPRO contacted me immediately. A nice gentleman by the name of Bill Van Deren was at my residence within an hour. He assessed the damage, had a crew come out, strip carpets, walls, etc. even came back every day to see if all the water dried up. Very impressed!!!! I highly recommend SERVPRO

 

You guys are great. Excellent service and professionalism. Your employees are top notch!

The daily email updates were most helpful. Thank you for the outstanding service!

Keep up the good work! The gentlemen were indeed gentlemen - courteous and very polite and professional.

 

I am overwhelmed with pure joy over the work Jonathan and Pablo did on my carpets. I also want to include a thank you to Ernesto. I cannot believe how wonderful of a job they did and how courteous they were! I will tell everyone about SERVPRO of Birmingham!

 

 

I can't say enough about the technicians from SERVPRO of Birmingham. They showed up in no time after being called. Their service was stellar, and they treated my family with the utmost respect. Water issues aren't pleasant, and I was very upset at the time that they arrived, but each person that came in to help offered nothing but positive comments, and assured me that everything was going to be alright. They went above and beyond to call, email, monitor and do what was best for us during the entire process, and for that we're extremely grateful! If you ever need help during a water emergency, don't hesitate to call them!

 

I am emailing you to express my appreciation for the excellent job SERVPRO has done cleaning up our house. Finding our home in a mess can be very discouraging. Your team of four men, lead by Jeff Rice, worked very hard to dry our home after water damaged our kitchen and den. Each time someone from SERVPRO arrived, they were polite, patient, efficient, and knowledgeable. This is our first experience with SERVPRO and based on that experience, I would be quick to recommend your Company.

Everyone did a great job and was very knowledgeable about their job. Mr. Chris and Mr. Marcus were very helpful and did their job with a smile and on a professional basis. We would be pleased to spread the word of greatness from your company.

My wife and I are very impressed and satisfied with SERVPRO. So glad to have had Mark working with us!